DC 311 service-request analytics
A growing set of small, focused dashboards built on DC's open 311 records — turning millions of raw service requests into questions worth acting on. Pick one below.
Where any 311 complaint is hot right now by neighborhood, what's trending up, and which recent surges we could have caught weeks early. Pick a signal — rats, DMV issues, dockless e-bike/scooter parking, trash-can repair — and the same causal, seasonally-adjusted spike detector re-points at it.
How DC residents actually file 311 requests — phone, mobile web, desktop, native app — and how submission volume has shifted, 2016–2026.
Which of DC's ~345 ANC Single Member Districts file the most 311 requests — a ranked, filterable bar chart by service type and year. Each request is placed by point-in-polygon against the 2023 SMD boundaries.
The detection engine re-points at any 311 service code — potholes, illegal dumping, trash, streetlights. New dashboards drop in here as they're built.
In progress