dc311 · data

DC 311 service-request analytics

What the 311 data
actually tells us.

A growing set of small, focused dashboards built on DC's open 311 records — turning millions of raw service requests into questions worth acting on. Pick one below.

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● liveearly warningrats · S0311

🐀 DC Rat Radar — Neighborhood Early Warning

Where rats are hot right now, what's trending up, which recent surges we could have caught weeks early — and whether abatement is actually driving reports back down. Causal, seasonally-adjusted spike detection per neighborhood.

  • 90-day hotspot & trend board
  • "should-have-known" alert timeline
  • animated activity heatmap
  • does-reporting-work abatement signal
Open the radar →
● livemethods

Submission Methods & Rates

How DC residents actually file 311 requests — phone, mobile web, desktop, native app — and how submission volume has shifted, 2016–2026.

  • channel mix by service
  • volume trends 2016–now
  • year-over-year view
Open dashboard →
plannedany signal

More signals

The detection engine re-points at any 311 service code — potholes, illegal dumping, trash, streetlights. New dashboards drop in here as they're built.

In progress
Aggregate DC public-records data from DC Open Data (ArcGIS 311 service requests). Analysis & dashboards are experimental. · source on GitHub